Packing video proof for every order.
Scan the invoice, pack, scan the label. Shiptape records a watermarked video you can attach to Meesho, Flipkart and Amazon claims.
- Any USB webcam or phone
- 60 days cloud backup
- Zero extra clicks
How it works
Proof for every parcel in two scans
- 1. Scan the invoiceRecording starts on its own. No buttons to press.
- 2. Pack in front of the cameraItems, cushioning and the sealed box are all on video.
- 3. Scan the shipping labelThe video is stamped, saved to the cloud and ready to share.
Attach it to return and damage claims on Meesho, Flipkart, Amazon and Shopify.
Record your first 10 orders freeWorks with the platforms you sell and ship on
Without evidence, every dispute is paid out of your pocket
When a buyer claims “box was empty” or a courier denies transit breakage, marketplaces automatically debit your account unless you can prove what was packed.
Without Shiptape
- Automatic marketplace debits: Customers claim “wrong item received” or “empty box” and marketplaces refund them instantly.
- Courier claim rejections: Logistics carriers claim carton was “insufficiently padded” and deny liability.
- Hours of CCTV scrubbing: Warehouse staff spend 45 minutes searching through blurry, distant security camera feeds.
- Direct margin bleed: Thousands of rupees lost every single month straight from your bottom line.
With Shiptape evidence
- 100% Dispute Win Rate: Share signed, verified HD video links showing exactly what was placed inside the box.
- Instant carrier reversals: Indisputable proof of sealed tamper tape and bubble wrap forces carriers to pay transit claims.
- 2-Second Order Lookup: Search any tracking number or order ID instantly to watch or download evidence clips.
- Profitable margin protection: Full protection for only ₹1 per order with zero hardware lock-in.
What are false claims costing you?
Pick a scenario or move the sliders to see how much you lose to disputes each month, and how little it costs to stop it.
Total parcels packed across all your packing tables.
Typical invoice value of one parcel.
Empty box, wrong item or transit damage claims.
Marketplaces and couriers reject most claims without packing proof.
- Disputed orders per month
- 68
- Claims rejected without video
- 58
- Shiptape cost at ₹1 per order
- ₹3,800 / month
3 Steps. Zero Extra Operator Clicks.
Built specifically for fast-paced e-commerce packing lines. No mouse, no keyboard, no extra screens.
Scan order invoice
The packing operator scans the Order ID barcode on the pick list or invoice. Shiptape immediately starts recording HD footage from the table webcam.
Pack & apply security tape
The operator packs the merchandise, inserts collateral, bubble-wraps fragile items, and seals the parcel under the camera's direct view.
Scan shipping label
The operator scans the courier tracking barcode on the shipping label. The recording automatically stops, watermarks, and uploads to cloud storage in 1 second.
Engineered to protect every packing table
Everything fulfillment managers and warehouse leads need to run bulletproof packing operations.
Zero operator clicks
Operators never touch a keyboard or mouse. Scan the order slip to start, scan the shipping label to seal and upload in 1 second.
60 Days Video Cloud Backup
Every recording is archived in encrypted cloud storage for 60 days, giving you ample time to settle courier and customer claims.
Works with any webcam
Plug in any standard USB webcam or overhead desk camera. Zero expensive NVRs, DVRs, or proprietary hardware required.
Instant 2-second lookup
Search by Order ID or tracking barcode from any device. Stream signed playback links or download high-speed MP4 clips instantly.
Transparent ₹1 / order billing
Pay only for what you pack. No monthly platform minimums or upfront software contracts. Recharge anytime via UPI or card.
Fail-safe rescue mode
If Wi-Fi drops or a label is mis-scanned, the recording is preserved in browser memory with 1-click retry and local backup download.
One-click Excel export
Export your recordings to an Excel sheet with order ID, tracking number, recorded time and size. Any search or date filter you apply carries into the file.
Record from any phone
No laptop at the packing table? Open Shiptape on a phone, use the rear camera, and record with the same order scan and watermark.
Never run out of balance
Set up UPI Autopay once and your wallet tops itself up when the balance runs low, so recording never stops mid-shift.
Packing video proof for every claim you file
One watermarked video per order, ready to attach to marketplace claims and courier disputes across India.
Meesho wrong or used product returns
Show the exact product, size and colour that went into the parcel when a buyer returns a different, used or damaged item.
Flipkart SPF claims
Attach a timestamped packing video with the order ID and AWB visible to support Seller Protection Fund claims for fake returns.
Amazon SAFE-T claims
Back your SAFE-T reimbursement requests with clear footage of the item being packed and sealed, not a blurry CCTV clip.
Empty box and missing item complaints
Prove every item was packed when a customer reports an empty box, a short shipment or a missing accessory.
Courier damage and transit claims
Show bubble wrap, padding and sealed tape on camera when a courier partner rejects a damage or lost-in-transit claim.
RTO and swap fraud
Match the original packing video against the returned parcel to catch product swaps on RTO and customer returns.
Enterprise-grade proof. ₹1 per order.
Built to the standard of enterprise warehouse systems, without the setup fee, per-seat licences, or annual contract. A single won dispute typically covers hundreds of recorded orders.
Pay strictly for the orders you pack. Recharge your organisation wallet using UPI or cards, or configure automated low-balance mandates.
- 60 days secure video cloud backup
- Unlimited packing stations & operators
- High-speed multipart cloud upload
- Signed playback streaming dispute links
- 1-click video download for carrier claims
- Automated wallet recharge via UPI Autopay mandate
A VMS built for packing e-commerce orders
A video management system (VMS) records, stores, organises and shares video. Most VMS software is made for security cameras, which record all day and leave you searching through hours of footage. Shiptape is a video management system for e-commerce: it records one short, clear video for each order you pack, and files it under that order so you can find it in seconds.
Why e-commerce sellers need a video management system
Return fraud, empty box claims, wrong or used product returns and courier damage cost online sellers money every week. Meesho, Flipkart and Amazon usually ask for an unedited packing video that shows the order details before they approve a claim. Without that proof, the claim is rejected and the loss is yours. A packing VMS gives you that video for every parcel, not just the ones you remembered to film.
How Shiptape works as your packing VMS
Scan the invoice barcode and recording starts. Pack the order in front of any USB webcam. Scan the shipping label and the video stops, gets watermarked with the order ID, tracking number, date and time, and uploads to secure cloud storage for 60 days. Your team can search any order, watch it, download it or share a link in a dispute ticket, and every packing station in your warehouse uses the same wallet at ₹1 per recorded order.
Got questions? We have answers.
Everything you need to know about setting up and running Shiptape on your warehouse packaging line.
What is a video management system (VMS) for e-commerce?
A video management system for e-commerce records, stores and organises a packing video for every order. Shiptape files each video under its order ID and tracking number, stamps those details on every frame, keeps it in the cloud for 60 days and lets you share it as proof in marketplace and courier disputes.
How is Shiptape different from CCTV or a security camera VMS?
CCTV records hours of footage with no order details, so finding one parcel takes time and marketplaces often reject the clip. Shiptape records one short video per order, starts and stops with barcode scans, and stamps the order ID, tracking number, date and time on the video, so you can search and share it in seconds.
What is packing video software?
Packing video software records a short video of each order while it is packed, links it to the order ID and tracking number, and stores it so you can share it as proof. Shiptape starts recording when you scan the order barcode and stops when you scan the shipping label.
Which marketplaces can I use Shiptape videos for?
Shiptape videos can be shared for return and damage disputes on Meesho, Flipkart, Amazon, Myntra, Ajio, JioMart, your own Shopify or WooCommerce store, and with courier partners like Delhivery, Shiprocket, Xpressbees and Ecom Express. Each video carries the date, time, order ID and tracking number as a watermark.
Do I need special surveillance cameras or DVR hardware?
No. Any standard USB webcam, laptop webcam, or overhead desk camera works directly through Google Chrome or modern web browsers. Plug in your webcam and barcode scanner, and your terminal is live.
How long are packaging videos stored in the cloud?
Every video recording includes a standard 60-day encrypted cloud backup. During this 60-day window, you can view, stream, or download local copies anytime.
Will this slow down our warehouse packing line?
No. Operators do not type or click anything. Scanning the packing invoice starts recording, and scanning the shipping label stops and uploads it. It integrates into the physical flow they already perform.
How do I share proof with Meesho, Amazon, Flipkart, or Delhivery?
In your Shiptape dashboard, search the order ID or tracking number and copy the signed playback link. Paste that URL directly into your dispute ticket for instant proof.
What happens if our warehouse internet connection drops?
Shiptape includes an automatic Fail-safe rescue mode. The video remains preserved in local browser memory so operators can retry upload or save a local copy without re-packing the box.
How does billing and wallet deduction work?
Shiptape operates on a prepaid wallet model. Each successfully completed and verified packing recording deducts ₹1.00 from your wallet. You can top up anytime via UPI or cards powered by Razorpay.
Ready to stop paying for customers' false claims?
Join D2C brands and 3PL warehouses securing every order with enterprise-grade video proof, at ₹1 per order with no contracts.